We asked our clients to describe their experience with Family Mortgage.

Here are some of the responses we received.


“Being an active real estate investor, I needed a lender that reacted quick and gave me maximum flexibility. Family Mortgage provided that flexibility and had me closed in two weeks. ” Michael Parker

“Being a single parent, I had been working hard to get in a position to purchase a home. Scott convinced me that it was worth a try. Two months later, I am in my very own home in a school district that my kids love. ”  Debbie Rohde

“Family Mortgage had us approved in 30 minutes and after one meeting with Scott, I showed up at the closing table. We couldn’t believe how fast & easy the process was!”  Chris and Heather Mora

“Being in the medical profession and having three children leaves us no spare time. Scott came to our house to meet us, explained all of the paperwork and exchanged loan documentation all within an hour. Twenty-four hours later we were approved and we never needed to do another thing until the closing. Everything about the process exceeded our expectations. ”  Drs. Arnold and Bonita Mellits

“After reviewing several quotes from lenders off the internet, Family Mortgage had the best combination of rate and closing costs. But much to our surprise, not only did I get the best deal but with Family Mortgage, exceptional service as well!”   Steve and Amy Kasing

“I was able to payoff three credit cards and still had a lower payment. Thanks to Family Mortgage’s no closing cost refinance, it didn’t cost me a dime!!”   Tricia Rackley

“Purchasing our first home, we wanted to know there would be no surprises. Family Mortgage’s Closing Cost Guarantee gave us that peace of mind.”   Ken and Paula Paras

“With friends like you, we haven’t a care in the world. We would like to thank you for all the work you and your team put into our new home and refi loans. You guys really do make dreams come true.”  Hank and Ida Ciak

“The very best in the business. We have never had a mortgage so smooth and trouble-free. Jeff and his team are the best! Thanks!”  Hank and Ida Ciak

“Great experience, credible closing cost estimates, quick, efficient and friendly service; never had a closing be so effortless! Jeff did a great job, he’s the man!”  Andrew and Robyn Tillotson

“You never fail to meet my expectations. Your customer service is awesome. Thanks for the personal attemtion you’ve given.”  Tony Promiscuo

“How nice, in every way: Always professional and concerned to get the best rate possible, we always feel great dealing with you all!”  Doug and Sue Tilden

“Scott looked like he enjoyed his job, which made it a pleasure to do business. I’ll be sending people your way.”  Gary Storz

“It was just great, and I will come back and tell all my friends, family, and my customers.”  Richard Fox

“I’ve never worked with a company that so clearly shows a desire for referrals and return business. Every company should act as you do!”  Mark Queen

“As first-time home buyers, we expected a very complicated mortgage process, but Family Mortgage explained everything and kept our best interests in mind at all times.” Robert and Michele Hamm

“I had always thought buying a home was going to be tough – you guys made it the opposite!”  Manmohan Khuman

“It was a fast, easy refinance! Wioth all the poor service out there, Family Mortgage was a breath of fresh air!” Bobbi Cocci

“I have only great things to say about how you all do business. You really made it so easy for me, and didn’t make me feel like I didn’t know what I was doing, (which I didn’t, I learned a lot)! Thank you!”  Amber Ludwig

“We highly recommend Family Mortgage to all friends and family. We tell them about the high level of personal service. Our loan is explained to us in understandable terms. Working with Family Mortgage is the only time we’ve dealt with “loan officers” that are truly working on our side.” Erin Scalese

“We have used Jeff 3 times for mortgage services and are very satisfied with a job well done. We refer at every opportunity” Jerry and Jimmie Williams

“Outstanding from start to finish!” Jerry McDonough

“It was the best experience with a mortgage company we have ever had.” Jerry and Cathy Brown

“I’m usually pretty cynical about things like this, but you proved that there are trustworthy people, even in the mortgage industry. J” Richard Cave

“For the 2nd time in 6 months, my experience with you went off without one problem.” Steve Mushett

“Family Mortgage is the best mortgage company I’ve ever done business with. Do not lose your incredible customer service. This is what differentiates you from your competition.” John Peterson

“Family Mortgage not only gave us a good rate, but treated us like “family” in all aspects of the refinancing process. Thanks!” Jim and Susan O’Neill

“Scott was very cofident and comfortable in his ability without being arrogant or pushy.” Leslie and Kelly Tkac

“Once again, our mortgage experience was wonderful from start to finish!”  Jeff Salisbury

“Really honest company with comforting service.”  Todd Caras

“Smooth and no surprises at closing.” Craig and Cari Seeley

“Make one phone call, send six documents, and sign the papers!” Sheila Riordan

“For something that can be a trying experience, Family Mortgage made it an absolutely pleasant experience! Thanks, we’ll tell many!”  Mark Streit

“The very best mortgage experience we have EVER had!”  Cathryn and Jack Dixon

“The one on one feeling…I felt as if we were your only clients! This was the best mortgage experience we’ve ever had. Thanks!”  Irma Gil